VRPlatform

When Stripe deposits funds into your trust account for reservations that aren't tracked in VRTrust (e.g., deactivated listings or PM-owned properties), follow this process to move the money out cleanly…

How to handle trust account deposits for reservations not accounted for in VRTrust

Correcting a Merchant Fee Posting Date (VRTrust)

Review non-reservation amounts and co-host deposits from Airbnb and Stripe

Reviewing non-reservation amounts and co-host deposits in VRTrust

Record advanced deposits for reservations not paid through Stripe or GuestyPay in VRTrust

Manually enter advance deposits (VRTrust)

This article explains how to record a single payment that needs to be allocated across multiple reservations using an guest deposit clearing account.

How to Allocate a Single Payment Across Multiple Reservations (VRTrust)

Bulk actions on deposits (VRTrust)

When processing Booking.com reservations, VAT (or GST, depending on jurisdiction) may be charged by Booking.com and withheld from the payout before funds are deposited into your bank account.

How VAT Is Handled on Booking.com Deposits in VRTrust

Quickly import deposits from Booking.com or Guesty

Upload Deposits Using the New VRTrust Import Modal

Learn about Deposits, including how to add, view, edit & delete them.

Deposits

Find answers and get help from Intercom Support and Community Experts

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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