Your Ramp connection's workflows control what syncs between Ramp and VRTrust. Find them under Connections → Ramp → Workflows, where team admins can open Settings, use Run Now, and turn each one on or off.
Workflow | Direction | What it does |
VRPlatform Accounts to Ramp Chart of Accounts | VRTrust → Ramp | Creates and updates Ramp accounting categories from your chart of accounts |
VRPlatform Contacts to Ramp Vendors | VRTrust → Ramp | Creates and updates Ramp vendors from your owner and vendor contacts |
VRPlatform Listings to Ramp Listing Options | VRTrust → Ramp | Creates and updates Ramp Listing options from your active listings |
VRPlatform Payments to Ramp | Both ways | Creates the Ramp bill for each ACH payment you make in VRTrust and brings payment status back |
Ramp Card Transactions to VRPlatform Expenses | Ramp → VRTrust | Brings cleared, approved card transactions in as expenses |
Ramp Bills to VRPlatform Expenses | Ramp → VRTrust | Brings bills entered in Ramp in as expenses and keeps their payment status in sync |
Bank feeds for your Ramp checking and card accounts run on the connection's sync, not through a workflow.
If a bill entered in Ramp isn't showing in VRTrust, check that Ramp Bills to VRPlatform Expenses is turned on, then run a sync.