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Set up owner email templates

Updated over a week ago

Key Steps

1. Accessing Email Settings 0:03

  • Navigate to the Settings page in VR Trust.

  • Select Emails to access the email templates.

2. Understanding Email Types 0:22

  • There are two types of emails sent to owners:

    • Owner Invitation: Invites owners to the portal for viewing their statements.

    • Owner Statement Notification: Notifies owners when a statement is published.

3. Editing Owner Invitation Template 0:35

  • Select the Owner Invitation template.

  • Ensure the logo is added in the owner portal settings (it will appear in the top left corner of the email).

  • Modify the following as needed:

    • Email Subject

    • Preview Text

    • Email Message

  • Send a test email to preview the changes.

4. Editing Owner Statement Notification Template 0:53

  • Select the Owner Statement was published template.

  • Edit the necessary details as required.

  • Save the template after making changes.

Helpful Tips

  • Double-check the logo and branding elements to ensure consistency with company standards.

  • Use dynamic attributes like User, Listing, and Date to personalize emails.

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