What is trust accounting?
Trust accounting is the industry standard for professional property managers across the country. It exists to protect owners like you.
With trust accounting, all guest funds are held in a dedicated trust account, separate from the property manager's own operating funds, until that money is properly allocated and paid out.
Why it matters to you:
Your money is protected. Guest funds tied to your property are never mixed with your property manager's operating cash. They're held separately until they're paid out.
Every dollar has a paper trail. Instead of a lump-sum split, you can see exactly which reservation, fee, or expense a dollar came from or went to.
Fewer surprises. Trust accounting requires balances to reconcile to the penny, which means errors get caught early rather than showing up months later.
Statements you can actually verify. Your owner statement traces back to real transactions and journal entries, not a spreadsheet estimate.
What is VRTrust?
VRTrust is the software making this possible. It's a standalone accounting platform, built specifically for vacation rental trust accounting, that your property manager uses to run their books.
VRTrust automatically:
Syncs reservations, guest payments, and fees directly from your property manager's booking systems
Tracks funds through a dedicated trust account with bank-level reconciliation
Generates your owner statement directly from the underlying ledger, so the numbers are traceable and accurate
Gives you a secure owner portal to view your statements, balances, and property performance any time
Benefits of your property manager using VRTrust:
More accurate, detailed statements — income, expenses, fees, and net payout, all tied to the reservations and transactions behind them
Faster, more reliable payouts — automated reconciliation means less manual work and fewer delays
24/7 portal access — log into your owner portal any time to see your published owner statements, annual summary reports, and reservations (if applicable).
Stronger financial controls — dedicated trust accounting reduces the risk of commingled funds or accounting errors
A foundation for the future — VRTrust is actively developed, so you'll benefit from ongoing improvements to reporting and the owner experience
What stays the same
Your relationship with your property manager doesn't change. They remain your main point of contact
Your property, listing details, and ownership records carry over as-is
You'll continue to receive statements and payouts; the way they're calculated just becomes more transparent
What to expect next
Your property manager will invite you to the VRTrust owner portal by email.
Once you accept the invite and log in, you'll be able to view your statements and account activity going forward. If you have questions at any point, your property manager is your first point of contact.