VRTrust now allows unmapped reservation financial lines to be corrected directly from the reservation workflow without manually searching through Line Mappings.
Who This Applies To: This article is intended for VRTrust users reviewing reservations with unmapped financial line types synced from their PMS.
Open a Reservation with an Unmapped Line
To review an unmapped financial line:
Navigate to Reservations
Open a reservation containing an unmapped financial line
Within the reservation financials, locate the line item missing an account mapping.
For example, a reservation may include a Security Deposit line synced from the PMS that has not yet been mapped to a chart of accounts account.
Open the Line Mapping Workflow
To correct the mapping:
Select the unmapped line item
VRTrust will automatically open the Line Mapping page already filtered for that specific line type.
Assign an Account Mapping
From the Line Mapping page:
Select the correct account from the chart of accounts dropdown
Save the mapping
Verify the Updated Reservation Financials
After saving the mapping:
Return to the reservation
Review the Financials section again
The previously unmapped line will now appear properly mapped and associated with the selected account.
Why This Workflow Matters
This update streamlines the correction process by allowing unmapped financial lines to be resolved directly from the reservation workflow instead of manually searching through mappings.
Need help?
If you have questions, reach out to our support team via the help chat and we'll be happy to assist.