Calendar blocking allows owners to block specific dates on their calendar to prevent new reservations from being booked. When enabled, calendar blocks will sync between VRTrust and your Property Management System (PMS), keeping listing availability accurate across systems.
Important:
Currently this feature is only available to Guesty, Hostaway, and Hospitable users
Calendar blocking must be enabled in your Owner Portal settings.
How Owners Block Calendar Dates
When calendar blocking is enabled, owners can block dates directly from their Owner Portal.
From the Owner Portal, owners can:
Add calendar blocks for future dates
Label blocks (for example, Maintenance Days)
View existing reservations, including:
Guest name
Booking amount
Reservation status (Booked, Paid, or Canceled)
Step-by-step for owners:
In the Owner Portal, open Calendar.
Click Block calendar dates.
Select future dates to block
Dates must not already contain a reservation.
(Optional) Add a label, such as Maintenance Days.
Click Submit.
Once submitted:
The dates are blocked in VRTrust
The block syncs to your PMS
No new reservations can be booked for those dates
How Property Managers Block Dates on an Owner’s Behalf
Property managers should block dates for an owner directly in your PMS (Guesty, Hostaway, or Hospitable). The block syncs to VRTrust and appears on the owner's calendar.
Note: The Owner Portal preview is read-only, so you can see an owner's calendar there but can't add or remove blocks.
Removing Calendar Blocks
Owners can remove their calendar blocks from the same calendar view in the Owner Portal. Property managers can remove blocks in the PMS. Once removed, availability updates and syncs between VRTrust and the PMS.
What This Means for Owners
Calendar blocking gives owners more visibility and control over their property’s availability while ensuring:
No accidental bookings during blocked periods
Clear visibility into reservation details
Accurate syncing between VRTrust and the PMS