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Calendar blocking for owners in VRTrust

Updated over a week ago

Calendar blocking allows owners to block specific dates on their calendar to prevent new reservations from being booked. When enabled, calendar blocks will sync between VRTrust and your Property Management System (PMS), keeping listing availability accurate across systems.

Important:

  1. Currently this feature is only available to Guesty users

  2. Calendar blocking must be enabled in your Owner Portal settings.

How Owners Block Calendar Dates

When calendar blocking is enabled, owners can block dates directly from their Owner Portal.

From the Owner Portal, owners can:

  • Add calendar blocks for future dates

  • Label blocks (for example, Maintenance Days)

  • View existing reservations, including:

    • Guest name

    • Booking amount

    • Reservation status (Booked, Paid, or Canceled)

Blocked dates prevent new reservations from being booked for those days.


How Property Managers Block Dates on an Owner’s Behalf

Property managers can also manage calendar blocks using the Owner Portal Preview.

Step-by-step:

  1. Navigate to the Owners page in VRTrust.

  2. Select the owner.

  3. Click the ellipsis (⋯) menu.

  4. Choose Owner Portal from the dropdown to open the Owner Portal preview.

  5. From the calendar view, click Block calendar dates.

  6. Select future dates to block

    • Dates must not already contain a reservation.

  7. (Optional) Add a label, such as Maintenance Days.

  8. Click Submit.

Once submitted:

  • The dates are blocked in VRTrust

  • The block syncs to your PMS

  • No new reservations can be booked for those dates


Removing Calendar Blocks

Calendar blocks can be removed directly from VRTrust using the same calendar view. Once removed, availability will update and sync back to the PMS.


What This Means for Owners

Calendar blocking gives owners more visibility and control over their property’s availability while ensuring:

  • No accidental bookings during blocked periods

  • Clear visibility into reservation details

  • Accurate syncing between VRTrust and the PMS


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