VRPlatform Guidebook | VRP Help Center

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VRPlatform Guidebook

VRPlatform Guidebook

51 articles

How to Migrate ListingsMigrate statements, ownership, connections and mappings to another listing

Listing Ownership ChangesHow to handle a change in Ownership of a listing between two owners already on VR Platform

How to enable and disable listingsAnswering the question of "Why can't I find my listing?"

Owner Management

Creating and managing owners in VRP

How to add and invite owners to VRPAdd and invite owners to VRP

How to update an owner email addressUpdate owner email addresses from the Owners tab in VRP for owners

How to re-assign owner/spectator rolesLearn how to re-assign roles for Owners and Spectators

How to create a Spectator user in VRPlatformUse the Spectator role to add a new user with view only access to owner data

Troubleshooting Owner AccessWhat to do if owners are having trouble accessing VRPlatform

How to Archive or Delete OwnersRetain an owner's listing ownerships by Archiving them or remove them completely via Delete

Management CommissionsAutomating your management commissions in VRP gives you efficiency in your accounting processes and owner statement preparation.

Custom Fees - Stripe Fee Automation

Everything you need to know about VRP automations

Owner StatementsHow to configure and use the owner statements automation_{7 articles}

Owner Statement BillsHow to configure and use the owner statement bills automation_{2 articles}

Payment Journal EntriesHow to configure and use the payment journal entries automation_{2 articles}

Reservation InvoicesHow to configure and use the reservation invoices automation_{1 article}

Reservation PaymentsHow to configure and use the reservation payments automation_{1 article}

Owner Statements

How to set up and generate statments and summaries

Statement SettingsHow to configure your statement template and map accounts_{1 article}

Generating StatementsEverything you need to manage statements and summaries_{3 articles}

Owner Statement Expenses_{1 article}

How to connect and manage applications in VRP

Connections OverviewConnect your PMS, Payment Gateways, OTAs, etc in order to sync data directly to VRP.

How to Reconnect Booking.com to VRPlatformReconnecting Booking.com Connection in VRPlatform

PMS ConnectionsConnect and manage property management systems in VRP_{5 articles}

OTA ConnectionsConnect and manage online travel agencies in VRP_{2 articles}

Accounting System ConnectionsConnect and manage accounting systems in VRP_{1 article}

Payment Gateway ConnectionsConnect and manage payment gateways in VRP_{1 article}

Managing ConnectionsLearn how to update, reconnect, disable and remove connections in VRP_{1 article}

Manage your personal and team account from settings

Profile & SecurityLearn how to change your email address and update your password_{3 articles}

TeamManage your company info and other VRP users_{2 articles}

CustomizationCreate a personlized look and feel for your owners _{1 article}

How-to guides for owners in VRP

How to access VRP as an ownerHow owners can complete their account setup in order to access the owner portal.

Upload Files to the Owner PortalOwner Statements post to the Owner Portal when published, but what about other files you want to share with an owner?

How do view the VRP portal from the owner's perspective?A guide to using the user impersonation feature in VRP

Owner Portal - An Overview