All Collections
VRPlatform Guidebook
46 articles
How to Migrate ListingsMigrate statements, ownership, connections and mappings to another listing
Listing Ownership ChangesHow to handle a change in Ownership of a listing between two owners already on VR Platform
How to enable and disable listingsAnswering the question of "Why can't I find my listing?"
Owner Management
Creating and managing owners in VRP
How to add and invite owners to VRPAdd and invite owners to VRP
How to update an owner email addressUpdate owner email addresses from the Owners tab in VRP for owners
How to re-assign owner/spectator rolesLearn how to re-assign roles for Owners and Spectators
How to create a Spectator user in VRPlatformUse the Spectator role to add a new user with view only access to owner data
Troubleshooting Owner AccessWhat to do if owners are having trouble accessing VRPlatform
How to Archive or Delete OwnersRetain an owner's listing ownerships by Archiving them or remove them completely via Delete
Automations
Everything you need to know about VRP automations
Owner StatementsHow to configure and use the owner statements automation6 articles
Owner Statement BillsHow to configure and use the owner statement bills automation1 article
Payment Journal EntriesHow to configure and use the payment journal entries automation2 articles
Reservation InvoicesHow to configure and use the reservation invoices automation1 article
Reservation PaymentsHow to configure and use the reservation payments automation1 article
Owner Statements
How to set up and generate statments and summaries
Connections
How to connect and manage applications in VRP
Connections OverviewConnect your PMS, Payment Gateways, OTAs, etc in order to sync data directly to VRP.
PMS ConnectionsConnect and manage property management systems in VRP5 articles
OTA ConnectionsConnect and manage online travel agencies in VRP2 articles
Accounting System ConnectionsConnect and manage accounting systems in VRP1 article
Payment Gateway ConnectionsConnect and manage payment gateways in VRP1 article
Managing ConnectionsLearn how to update, reconnect, disable and remove connections in VRP1 article
Settings
Manage your personal and team account from settings
Owner Portal
How-to guides for owners in VRP
How to access VRP as an ownerHow owners can complete their account setup in order to access the owner portal.
Upload Files to the Owner PortalOwner Statements post to the Owner Portal when published, but what about other files you want to share with an owner?
How do view the VRP portal from the owner's perspective?A guide to using the user impersonation feature in VRP
Owner Portal - An Overview