VRTrust allows you to review and adjust advance deposits during the opening balance setup process. Synced payment and refund data from connected integrations helps streamline setup while still giving you full control over the final posted amounts.
Who This Applies To: This article is intended for VRTrust users completing their opening balance setup.
Access the Advance Deposit Review Screen
To review advance deposits:
Navigate to Settings
Open the Opening Balances tab
Locate the Review Advanced Deposits card
Select the card to open the review screen
How VRTrust Identifies Advance Deposits
When the review page loads, VRTrust automatically displays payments and refunds synced through connected integrations such as Stripe or Lynnbrook.
VRTrust identifies advance deposits using two conditions:
The payment date must be before the VRTrust system start date
The reservation date must be after the VRTrust system start date
This helps identify transactions that should be included as opening balance advance deposits.
Review Synced Payment and Refund Amounts
Within the review table, VRTrust displays:
Synced payment amounts
Synced refund amounts
A system-calculated suggested total to post
These synced values are informational and designed to assist with setup.
Update the Posted Amount
If needed, you can manually update the suggested amount.
After entering a new value:
The overridden value becomes the final amount that will be posted
The manual adjustment replaces the original suggested total
This allows you to correct or customize opening balance amounts as needed.
Delete Unneeded Rows
If a row should not be included:
Delete the row directly from the review screen
This applies to both manually added rows and rows originally suggested by the system.
Reset Back to the Synced Total
If you need to revert a manual adjustment:
Select the option to reset the value back to the synced total
This restores the original amount identified by VRTrust.
Finalizing Advance Deposits
Once all rows have been reviewed and confirmed, VRTrust will use the final posted amounts entered during the review process for the opening balance setup.
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