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Getting started checklist in VRTrust

The Getting Started Checklist helps guide your team through the initial setup process in VRTrust so you can begin managing your accounting workflows with accurate, organized financial data.

The checklist walks you through the foundational setup steps required to configure your account, connect your operational data, and prepare your financial workflows for ongoing reconciliation and reporting.

Where to Find the Checklist

You can access the Getting Started Checklist directly from your VRTrust dashboard after creating your account.

The checklist is designed to guide you through setup in a recommended order, but many tasks can also be revisited later if needed.

Log In to VRTrust

How the Checklist Works

The checklist is broken into setup tasks that help establish the core components of your accounting environment. Click the numbered step tabs (1, 2, 3) to move between sections in any sequence that works for you.

As you complete each section:

  • Tasks are automatically marked complete

  • Progress updates in real time

  • Additional setup steps may become available

Navigating Between Steps

You do not need to fully complete one step before moving to another. Click any of the numbered tabs at the top of the checklist to jump to a different step at any time. This flexibility lets you set up your account in the order that makes the most sense for your workflow.

Recommended Setup Order

For the smoothest onboarding experience, we recommend completing the checklist in the following order:

  1. Connect integrations

  2. Configure listings and ownership

  3. Review reservations

  4. Add opening balances

  5. Configure taxes payable

  6. Review financial workflows and reporting

Step 1: Connect Your Accounts

VRTrust integrates with property management systems, payment processors, and financial platforms to help centralize your operational and financial data.

This step focuses on establishing your financial connections before anything else.

  • Connect a Bank Account — Navigate to the Accounts page and add or review your trust bank account. This is required for bank reconciliation and accurate financial reporting.

  • Connect a Merchant Processor (Optional) — Connect a payment processor such as Stripe if your business uses one. Skip this step if it does not apply.

  • Connect Airbnb (Optional) — Link your Airbnb account to sync reservation and payment data. Skip if you do not use Airbnb.

Once connected, VRTrust will begin syncing reservation and financial activity into the platform.

Step 2: Set Up Your Team and Listings

Add or Review Team Members

  • Add new users or update roles for existing team members

Complete Company Information

  • Enter your company details so your account is properly identified

Configure Listings & Ownership

Next, review your listings and ownership configuration to ensure financial activity is assigned correctly.

Accurate listing configuration is critical for:

  • Owner statements

  • Trust balances

  • Expense allocation

  • Reporting accuracy

How to Set Up Listings

For each listing, you’ll need to:

  • Ensure all required fields are completed

  • Assign an owner

    • Select an existing owner or create a new one

  • Enter a starting balance (if applicable)

    • This can be due to or due from the owner

  • Add an owner reserve amount (if used)

  • Set a management commission rate

Once complete, click Save Changes.

💡 Listings that still need setup will appear under the Needs Attention tab.

Step 3: Enter Opening Balances

Opening balances establish the starting point for your accounting records inside VRTrust.

Depending on your migration workflow, this may include:

  • Bank account balances

  • Owner payable balances

  • Advance deposits

  • Taxes payable

  • Outstanding liabilities

This step establishes the correct financial starting point for your VRTrust account. It is one of the most important steps to complete accurately.

Add Starting Balances for Listings

  • Opens a modal showing all listings

  • Enter balances that are due to or from owners

  • Save to apply updates

Enter Taxes Payable

  • Input the total lodging and occupancy taxes owed across all listings as of your start date.

Add Advance Deposits

Advance deposits represent payments received before your VRTrust start date for future reservations. The system will auto-populate reservations with payments received before your start date and future check-in dates. You can also add reservations manually or upload them via CSV.

Best Practice:
Before completing this step, reconcile your transactions in the Bank Reconciliation tab to ensure accuracy.

  • Open the modal from the checklist

  • Review auto-populated reservations with:

    • Payments received before your start date

    • Future check-in dates

  • Manually add additional reservations if needed

  • Enter:

    • Payment amounts

    • Any refunds issued

Upload Advance Deposits via CSV (Optional)

  • Download the CSV template

  • Fill in required fields

  • Upload and click Import Advance Deposits

Click Submit to finalize.

This step ensures:

  • Guest balances are accurate

  • Every dollar in your trust account is properly accounted for

You're Ready to Go

Once all steps are complete, your VRTrust account is fully set up, and you're ready to start managing your accounting with confidence.

Need to Make Changes Later?

You can revisit or update your opening balances anytime:

  1. Go to Settings

  2. Select Opening Balances

From here, you can:

  • Adjust balances

  • View underlying journal entries for full transparency

Why This Matters

Completing the Getting Started checklist ensures your financial data is accurate, complete, and ready for ongoing reconciliation and reporting—setting a strong foundation for everything you do in VRTrust.

If you still have trouble, reach out to our support team.

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