Overview of Reservation and Financials Management
1. Introduction to Reservation Overview 0:00
Overview of the reservation and the reservation drawer.
Focus on understanding financials related to the reservation.
2. Understanding Financials 0:13
Financials show what has been charged to the guest.
Items marked through indicate exclusions or reference accounts not included in the amounts received from the guest.
3. Revenue Distribution 0:33
All revenue in financials and revenue adjustments initially goes to the owner.
Important to note the flow of revenue.
4. Fees and Commissions Overview 0:48
Fees and commissions include various deductions from financials and revenue given to the property manager.
These are the amounts that will come to the property manager.
5. Making Adjustments to Fees 1:07
If an adjustment is needed (e.g., administrative fee), it can be made to move revenue from the owner to the property manager.
Process for making one-time adjustments to fees and commissions.