Key Steps
1. Locate the Reservation 0:03
Navigate to the reservations page.
Find and select the reservation you need to review.
2. Review Fees and Commissions 0:20
In the fees and commission section, check the amounts due to the property manager.
3. Add Fee Adjustment 0:36
Click to add an adjustment for the property management fee.
For example, if the cleaning fee should be allocated to the property manager instead of the owner, proceed to the next step.
4. Select Fee Type 0:50
In the adjustment form, select 'Cleaning Fee' from the fee and commission field.
5. Input Adjustment Details 1:01
Enter a description for the cleaning fee revenue.
Specify the amount to allocate to the property manager (this can be the full amount, half, or any portion).
6. Confirm Adjustment 1:08
After adding the adjustment, verify that the cleaning fee revenue has been moved from the owner to the property manager.
7. Adjust Management Commission 1:20
If necessary, add another adjustment to modify the Management Commission.
For example, choose to remove the Management Commission for this reservation.
8. Verify Total Revenue 1:32
Check that the property manager's total reflects the cleaning fee revenue and any adjustments made to the commission.
9. Delete an Adjustment (if needed) 1:42
To remove an adjustment, click the trash icon next to the adjustment you wish to delete.
10. Month-End Accounting Tasks 1:50
As part of month-end accounting, ensure all necessary PM fee adjustments are made to reservations when applicable.
Cautionary Notes
Always double-check the amounts before finalizing adjustments to avoid discrepancies.
Ensure that adjustments comply with company policies and fee structures.
Tips for Efficiency
Familiarize yourself with the reservations page layout to quickly locate reservations.
Keep a record of common adjustments to streamline the process in the future.
Regularly review fee structures to ensure adjustments are made in accordance with current policies.