VRTrust hosts customer data in regional databases (for example, the US, Europe, and Asia Pacific). Where your team's data lives can affect load performance, since data closer to you loads faster, and it can affect which jurisdiction's privacy laws apply to your account.

When you sign up (or when an existing account adds a new team), you're asked to select the country where your business primarily operates. VRTrust uses that country to automatically assign the correct data region for your team — you don't pick a region directly.

If your country uses more than one supported currency, you'll also be asked to choose a default currency for the team at the same time. If only one currency applies, it's selected for you automatically.

Your team's data region is set when your team is created and isn't something you can change yourself afterward. If you believe your team was assigned the wrong region or you need to discuss moving to a different one, reach out to support.