Once you have reviewed an owner statement and are ready to pay the owner, you can create a payout directly from the statement page in VRTrust. The suggested payout amount is based on the owner's available balance, which accounts for all activity in the statement period—including prior transactions and any reserves.
Step 1: Navigate to the Statements Page
From the left-hand menu, go to the Statements page and select the owner statement you want to finalize.
Step 2: Publish the Statement
Once you have reviewed the statement and are satisfied with the totals, click Publish to finalize it. Publishing locks all associated transactions to preserve reporting accuracy.
Step 3: Create the Payment
After publishing, click Create Payment to open the payout modal.
Step 4: Review the Suggested Payout Amount
In the payout window, review the suggested payout amount. This figure reflects the owner's available balance for the statement period, calculated as follows:
Starting balance from the prior period
Plus net revenue and minus expenses for the current period
Minus any owner reserve amount set on the listing
The suggested amount ensures the payout aligns with what is actually available after all adjustments have been applied. You can override the amount if needed—the reserve acts as guidance, not a restriction.
Step 5: Confirm and Submit
Review the payout details and click Create Payment to finalize. The payout will be recorded and reflected in the statement and related reports.
Need to Make Changes After Publishing?
If you need to edit a payout, expense, or reservation after a statement has been published, you must first move the statement back to Draft. This unlocks the associated transactions so you can make your updates. Once changes are complete, re-publish the statement and recreate the payment as needed.
If you still have trouble, reach out to our support team.