Why Transactions Are Locked
When an Owner Statement is finalized, VRTrust locks all associated transactions to:
Preserve reporting accuracy
Prevent accidental changes to reconciled financials
Ensure consistency between the General Ledger and Owner Statements
When You Need to Make an Adjustment
You must follow this process if you need to:
Delete or modify an Owner Payout
Edit or remove an Expense
Update a Reservation (rates, fees, or allocations)
Make any change that impacts the Owner Statement totals
Step 1: Move the Owner Statement Back to Draft
Navigate to Owner Statements
Locate the relevant statement
Open the statement
Click Edit or Change Status
Select Move to Draft
⚠️ Moving a statement back to Draft will unlock all associated transactions.
Step 2: Make Your Adjustments
Once the statement is in Draft, you can make the necessary changes:
Adjust a Payout
Go to Owner Payouts
Locate the payout
Edit or delete as needed
Edit an Expense
Navigate to Expenses
Open the expense
Update amount, account, or allocation
Save changes
Update a Reservation
Go to Reservations
Open the reservation
Adjust financial line items (rent, fees, taxes, etc.)
Save changes
Step 3: Review the Owner Statement
After making changes:
Return to the Owner Statement
Click Refresh (if applicable)
Review:
Revenue totals
Expenses
Net Owner Payout
Step 4: Re-Finalize the Statement
Once confirmed:
Change the status from Draft back to Published
Confirm the statement is accurate and complete
Important Notes
Audit Trail: All changes are tracked within VRTrust for transparency
Closed Periods: If the period is locked, you may need to unlock it before making changes
Best Practice: Avoid frequent post-finalization edits—review statements carefully before approving