To make onboarding simple and structured, VRTrust includes a Getting Started checklist that guides you through each key setup step. Completing this checklist ensures your account is properly configured and your financials are accurate from day one.
Where to Find the Checklist
You can find the Getting Started checklist at the top of your Dashboard in VRTrust.
Tasks are grouped into steps
Each step unlocks when all the tasks in the previous step are completed (or skipped if not applicable)
You can navigate between steps using the numbers at the top
Step 1: Connect Your Accounts
The first step focuses on setting up your financial connections.
Set Up Your Bank Account
Click the button to go to the Accounts page
Add a new bank account or review existing ones
Connect Payment Gateways (Optional)
Connect tools like Stripe or Airbnb
Skip these if they don’t apply to your business
Step 2: Set Up Your Team and Listings
Add or Review Team Members
Invite new users
Update roles for existing team members
Complete Company Information
Enter your company details
Set Up Listings
Each listing should be fully configured for best results.
For each listing, you’ll need to:
Ensure all required fields are completed
Assign an owner
Select an existing owner or create a new one
Enter a starting balance (if applicable)
This can be due to or due from the owner
Add an owner reserve amount (if used)
Set a management commission rate
Once complete, click Save Changes.
💡 Listings that still need setup will appear under the Needs Attention tab.
Step 3: Enter Opening Balances
This is one of the most important steps. Opening balances ensure your financials in VRTrust start from the correct position.
Add Starting Balances for Listings
Opens a modal showing all listings
Enter balances that are due to or from owners
Save to apply updates
Enter Taxes Payable
Input the total lodging and occupancy taxes owed across all listings
Add Advance Deposits
Advance deposits represent payments received before your VRTrust start date for future reservations.
Best Practice:
Before completing this step, reconcile your transactions in the Bank Reconciliation tab to ensure accuracy.
How to Add Advance Deposits:
Open the modal from the checklist
Review auto-populated reservations with:
Payments received before your start date
Future check-in dates
Manually add additional reservations if needed
Enter:
Payment amounts
Any refunds issued
Upload Advance Deposits via CSV (Optional)
Download the CSV template
Fill in required fields
Upload and click Import Advance Deposits
Click Submit to finalize.
This step ensures:
Guest balances are accurate
Every dollar in your trust account is properly accounted for
You're Ready to Go
Once all steps are complete, your VRTrust account is fully set up, and you're ready to start managing your accounting with confidence.
Need to Make Changes Later?
You can revisit or update your opening balances anytime:
Go to Settings
Select Opening Balances
From here, you can:
Adjust balances
View underlying journal entries for full transparency
Why This Matters
Completing the Getting Started checklist ensures your financial data is accurate, complete, and ready for ongoing reconciliation and reporting—setting a strong foundation for everything you do in VRTrust.