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Validating Data Flow in VRTrust

Updated this week

Validating data flow ensures that information from your connected systems is syncing correctly into VRTrust and behaving the way you expect before you move on to configuration, opening balances, or month-end close.

This step should be completed after all required integrations are connected.


Why Data Flow Validation Matters

Many downstream issues—incorrect statements, reconciliation mismatches, unexpected balances—are caused by data flow problems early in onboarding.

Validating data flow helps you:

  • Confirm integrations are working as intended

  • Catch missing or duplicated data early

  • Avoid configuration decisions based on incomplete information

  • Start VRTrust with confidence

What “Good” Data Flow Looks Like

When data flow is working correctly in VRTrust, you should see:

  • Reservations syncing from your PMS

  • Listings automatically created from the PMS

  • Deposits appearing from payment processors (Stripe, Airbnb, Booking.com)

  • No unexplained gaps


Step 1: Confirm Reservations Are Syncing

Navigate to Reservations and verify:

  • Reservations from your PMS appear in VRTrust

  • Reservation dates, listing names, and guest names match your PMS

  • Recently created or updated reservations are visible

What to watch for

  • Missing reservations

  • Duplicate reservations

  • Reservations with missing financial data

If reservations are not present, revisit your PMS connection before continuing.

Step 2: Confirm Listings Are Created Automatically

Navigate to Listings and verify:

  • All active listings from your PMS appear

  • Listing names match your PMS naming conventions

  • No unexpected or duplicate listings exist

Listings are created automatically from your PMS and are required for:

  • Ownership assignments

  • Fee application

  • Statement generation

Step 3: Confirm Bank Feed Sync

Navigate to Bank Reconciliation and review:

  • Bank records appear in the Unmatched Bank Records column in the Reconciliation Tab

Confirm that:

  • Amounts listed in the Bank Feed match what you see in the source system

  • Dates appear correct

What Is Not Expected to Sync

Not everything syncs automatically. During validation, it’s important to know what will not appear yet:

  • Expenses (unless manually entered or imported)

  • Opening balances

  • Owner assignments

  • Fees and commissions (until configured and applied)

Missing items from this list are expected at this stage.

Common Data Flow Issues to Watch For

  • PMS connected, but reservations not syncing

  • Deposits present, but no payments applied

  • Duplicate listings

  • Reservations appearing without financial line items

  • Deposits dated earlier than expected

If you see any of these, pause onboarding and contact support before proceeding.


When You’re Ready to Move On

You’re ready to continue onboarding when:

  • Reservations appear correctly

  • Listings are complete

  • Bank records are populated

  • No critical sync issues remain unresolved

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