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VRTrust: Opening balances overview

Understanding Opening Trust Account Balances in VRTrust

This article provides context for the final step of the VRTrust onboarding process: recording your opening trust account balances at your VRTrust Go-Live date.

The goal of this step is to ensure your trust account starts in VRTrust with an accurate, fully supported balance.

What Are Opening Trust Account Balances? 0:03

Opening trust account balances represent all amounts that make up your trust account balance on your VRTrust Go-Live date.

These balances are recorded once during onboarding and establish the financial foundation for all future activity in VRTrust.

What Must Be Included in the Opening Balance? 0:17

Your opening trust account balance should include:

  • Opening advanced deposits
    Guest funds collected for future stays

  • Amounts payable to or receivable from owners
    Opening owner deficits or payables

  • Outstanding tax liabilities
    Guest taxes collected but not yet remitted

Each of these components is recorded separately in VRTrust and together explains the full trust balance at Go-Live.

Understanding Trust Surplus vs. Underfunded Trust 0:31

After all opening balances are recorded:

  • If the remaining balance is positive
    → The trust account is operating with a surplus

  • If recorded amounts exceed the trust balance
    → The trust account is overdrawn and therefore underfunded

Any excess or shortfall is treated as property management income or deficit within VRTrust.

How These Amounts Are Recorded in VRTrust 0:42

The opening trust account balance is established by recording each of the following:

  1. Opening advanced deposits

  2. Opening owner balances

  3. Opening trust tax liabilities

Each step ensures the trust account reflects the true financial position at Go-Live.


Why This Matters

Recording opening trust balances correctly:

  • Ensures accurate first-month owner statements

  • Establishes clean trust accounting from Day 1

  • Identifies trust surpluses or underfunded positions early

  • Supports audit-ready financial reporting


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