Recording Opening Trust Account Balances in VRTrust
This article explains the final step of the VRTrust onboarding process: recording your opening trust account balances at your VRTrust Go-Live date.
The goal of this step is to ensure your trust account starts in VRTrust with an accurate, fully supported balance.
What Are Opening Trust Account Balances? 0:03
Opening trust account balances represent all amounts that make up your trust account balance on your VRTrust Go-Live date.
These balances are recorded once during onboarding and establish the financial foundation for all future activity in VRTrust.
What Must Be Included in the Opening Balance? 0:17
Your opening trust account balance should include:
Opening advanced deposits
Guest funds collected for future staysAmounts payable to or receivable from owners
Opening owner deficits or payablesOutstanding tax liabilities
Guest taxes collected but not yet remitted
Each of these components is recorded separately in VRTrust and together explains the full trust balance at Go-Live.
Understanding Trust Surplus vs. Underfunded Trust 0:31
After all opening balances are recorded:
If the remaining balance is positive
→ The trust account is operating with a surplusIf recorded amounts exceed the trust balance
→ The trust account is overdrawn and therefore underfunded
Any excess or shortfall is treated as property management income or deficit within VRTrust.
How These Amounts Are Recorded in VRTrust 0:42
The opening trust account balance is established by recording each of the following onboarding steps:
Each step ensures the trust account reflects the true financial position at Go-Live.
Why This Step Matters
Recording opening trust balances correctly:
Ensures accurate first-month owner statements
Establishes clean trust accounting from Day 1
Identifies trust surpluses or underfunded positions early
Supports audit-ready financial reporting