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Record opening owner balances

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How to Record Opening Owner Balances in VRTrust

This article explains how to record opening owner balances as of your VRTrust Go Live date. These entries ensure amounts owed to or from owners appear correctly on your first month of VRTrust owner statements.

1. What Are Opening Owner Balances? 0:03

Opening owner balances represent:

  • Amounts owed to owners

  • Amounts owed by owners

These balances reflect activity before your VRTrust Go Live date and are required to present accurate balances on your first owner statements.

2. Reconcile Pre-Go-Live Distributions 0:15

Before entering opening balances, you must record payouts made in the first month that relate to income earned before Go Live.

Navigate to Bank Reconciliation

  • Go to the bank reconciliation page and select 'reconcile'.

  • This is where you will record payouts to owners and property managers for income earned before the Go Live date.

  • Review the unmatched bank transactions in the left-hand column

3. Identify Pre-Go-Live Distributions 0:28

Look for:

  • Owner distributions

  • Property manager distributions

that were paid after Go Live but relate to income earned before Go Live.

Example:
If your Go Live date is December 1st and owner payouts were made in early December for November income, those distributions must be recorded here.

4. Create Expenses for Pre-Go-Live Distributions 0:52

For each qualifying transaction:

  1. Create an Expense

  2. Select the Property Manager as the vendor

  3. Choose the applicable Listing

  4. Set the Expense Account to Opening Trust Account

  5. Do not select Bill to Owner

  6. Save the expense

Repeat this process for:

  • All owner distributions

  • All property manager distributions

related to pre-Go-Live income

  • For example, if there is a $20,000 expense for an owner distribution for November income:

    • Select the property manager as the vendor.

    • Choose the listing for the distribution.

    • Set the expense account to the opening trust account.

    • Ensure 'bill to owner' is deselected and then save.

โš ๏ธ This process is only required in the first month.
All future distributions will be matched to published owner and property management statements.

5. Enter Opening Owner Deficit or Payable Balances 1:41

After recording pre-Go-Live distributions, enter any opening balances still owed to or from owners.

Create an Opening Balance Deposit

  1. Go to Deposits

  2. Click Add Deposit

  3. Set:

    • Date: First day of the Go Live period

    • Bank Account: Trust Account

    • Deposit Amount: 0

  4. Enter Opening Owner Balances in the description

These entries represent balances as of Day 1 of Go Live.

6. Enter Owner Deficit or Payable Balances 2:12

All opening balances are entered on the Non-Reservation tab.

Line 1: Opening Trust Account Entry

  1. Contact: Owner

  2. Description:

    • Opening Owner Deficit Balance or

    • Opening Owner Payable Balance

  3. Select the Listing

  4. Account: Opening Trust Account

  • For a deficit (owner owes money):

    • Enter a positive amount

Line 2: Payout Adjustment Entry 2:42

  1. Contact: Owner

  2. Select the Listing

  3. Account: Payout Adjustments

  4. Check Bill to Owner

  5. Enter the amount as a negative value

This ensures:

  • The total deposit remains zero

  • The balance appears correctly on the owner statement

How Opening Balances Appear on Owner Statements 3:02

Once saved:

  • The opening balance appears on the first owner statement

  • Any income earned in the first month is adjusted by the opening balance

Example:

  • A beginning owner deficit reduces the first month payout accordingly

Recording Additional Amounts Owed to Owners 3:18

If an owner is owed additional funds from a prior period:

  1. Reverse the signs of the entry:

    • Enter a negative amount to the Opening Trust Account

    • Enter a positive amount to Payout Adjustments

  2. Save the deposit

  3. Add additional lines as needed for each listing with an opening balance

This increases the owner payout on the first VRTrust owner statement.

Summary

Recording opening owner balances ensures:

  • Accurate first-month owner statements

  • Proper handling of pre-Go-Live distributions

  • Clean trust account reconciliation from Day 1

This process is performed once at Go Live and sets the foundation for accurate ongoing accounting in VRTrust.

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