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Management commissions

Updated over a week ago

Key Steps

Step 1: Access Fees and Commissions 0:03

  • Navigate to the Fees and Commissions section.

  • Select Add and choose Management Commission.

Step 2: Enter Commission Details 0:10

  • Input the Commission Name.

  • Set the Rate for the commission.

  • Choose the Channels to apply the commission.

Step 3: Configure Advanced Settings 0:21

  • Open Advanced Settings.

  • Select the Revenue Recognition Method that matches your reservation settings.

  • Decide if the commission applies to All Reservations or only Booked Reservations.

Step 4: Include Cancellation Revenue 0:38

  • If applicable, select All Reservations to include cancellation revenue as commissionable.

Step 5: Set Tax and Revenue Accounts 0:48

  • Choose the Tax Rate if needed.

  • Set the Revenue Account to Management Commission Revenue.

  • Set the Expense Account to Management Commission Expense.

Step 6: Select Commissionable Items 0:56

  • Review and select the accounts to include in the fee:

    • Cancellation revenue (if paid to the owner)

    • Rents

    • Net accommodation fare

    • Channel fees

    • Merchant fees

  • Include any other commissionable items as necessary.

Step 7: Review PMS Line Types 1:21

  • Check the PMS line type for each account linked to the commission.

  • Ensure these assignments are set in Reservation Mappings under Settings.

Step 8: Test Management Commission 1:32

  • Go to the Preview Window to test the management commission.

  • Test on different booking channels (e.g., Airbnb) and specific reservations.

Step 9: Confirm Commission Calculations 1:56

  • Review the line types from the invoice and the commission calculations.

  • Ensure the total management commission revenue is accurate.

Step 10: Save the Management Commission 2:14

  • Once confirmed, save the management commission fee.

Step 11: Apply Commission to Listings 2:23

  • Go to the Listings Tab.

  • Select the listing and add the new fee created.

  • Set the Start Fee From Date back to a date a couple of years before your VR Trust go live date.

Step 12: Save and Confirm Fee Application 2:35

  • Save the applied management fee to the listing.

Step 13: Remove or Edit Fees 2:45

  • To remove a fee, select the listing, choose Remove, and confirm.

  • To edit a fee, do so within the first month before issuing an owner statement.

Step 14: Best Practices for Owner Statements 3:11

  • Ensure the management fee calculates correctly for all booking channels before reviewing or publishing owner statements.

Step 15: Handling Published Statements 3:21

  • If statements have been published, you cannot edit the fee unless you unpublish all related statements or create a new fee.

Step 16: Create and Assign New Fee 3:33

  • If a different management fee calculation is needed, create and assign a new fee.

  • End the old fee date by updating the active commission fee.

Step 17: End Old Fee and Start New Fee 3:45

  • End the old fee at the month-end of the most recent published statements.

  • Apply the new fee starting on the first day of the subsequent month.

Cautionary Notes

  • Ensure all calculations are verified before publishing any owner statements.

  • Be aware that changes to fees after publishing may require unpublishing statements.

Tips for Efficiency

  • Regularly review commission settings to ensure they align with current business practices.

  • Utilize the preview feature frequently to catch any discrepancies early.

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