Note: If you're using Stripe for deposits, VRTrust will automatically extract advance deposits.
Key Steps
Step 1: Identify Applicable Reservations 1:20
Identify all reservations made before your VRTrust Go Live date.
Check for reservations with a check-in or check-out date on or after the Go Live date.
Step 2: Filter Reservations 1:44
Navigate to the reservations page in VRTrust.
Filter by 'Booked At' date to select the period before your Go Live date (up to two years prior).
Example: If Go Live is May 1st, select bookings up to April 30th.
Step 3: Review Booking Channels 2:07
Filter by booking channel to identify those that collect advanced deposits (e.g., direct bookings, VRBO).
Exclude channels like Airbnb and Booking.com that typically disperse funds at check-in or check-out.
Step 4: Confirm Advanced Deposits 2:25
Review the filtered reservations to confirm if advanced deposits were received.
Ensure that any reservations with check-in or check-out dates after the Go Live date are recorded.
Step 5: Export Reservations 2:54
If not using GuestyPay or Stripe, export the identified reservations to a CSV file.
Run a report in your property management system to view reservations and deposit amounts.
Step 6: Record Deposits 3:09
Enter the identified deposit amounts into the opening advanced deposit entry in VRTrust.
Cautionary Notes
Ensure all reservations are accurately filtered to avoid missing any deposits.
Double-check the booking channels to confirm which ones collect advanced deposits.
Tips for Efficiency
Use the CSV export feature to quickly gather reservation data.
Regularly reconcile deposits to maintain accurate records in VRTrust.