The Trust Reconciliation by Listing report lets you review owner balances and liabilities for each property, making it easy to catch discrepancies and ensure accurate property-level accounting.
Step 1: Click Reports in the left-hand tab.
Step 2: Find and select Trust Reconciliation by Listing.
Step 3: Review the summary table to see all listings, owner balances, and net liabilities. Expand any listing to break down accounts and balances within each category.
Step 4: Sort the listings by amount to focus on the highest or lowest balances.
Step 5: Select specific listings by clicking on their names from the dropdown.
Step 6: Adjust the date filter to view balances as of a specific date.
Step 7: Collapse all listings for a summarized view, or export the data as a CSV as needed.
Understanding Potential Issues Flagged on the Report
A banner appears at the top of the report when potential issues are detected, displaying the number of listings with issues.
Expand the Owner Payables section of the report to view listings with issues
Listings with issues display a warning indicator next to the listing name.
Hover over the indicator to see additional details about the issue.
Example: "Ocean View Villa has a non-zero owner balance after ownership ended."
These warnings help identify situations that may require review before publishing owner statements or completing month-end reconciliation.
Need Help?
If you have questions about this report or are experiencing an error, reach out to our support team.