How Does Deactivating a Listing in Guesty Affect Reservation Synchronization, and What Are the Workarounds?
When a listing is deactivated or offboarded in Guesty, it can have significant implications for reservation synchronization with VRPlatform. This article explains the impact of deactivation on reservation data and outlines practical workarounds to manage unsynced reservations.
Reservation Synchronization Limitations for Deactivated Listings
Any listing deactivated or offboarded in Guesty will no longer sync its reservation data with VRPlatform. This is due to the disconnection of data access once the listing is no longer active in Guesty. As a result, VRPlatform cannot fetch, update, or display reservation details for such listings.
Example 1: Reservations linked to these listings will not appear in VRPlatform.
Example 2: Any updates or financial information for these reservations remain inaccessible via automated sync processes.
Workarounds for Managing Unsynced Reservations
Option 1: Manual Entry of Reservation Information
To keep accounting records up to date, you can manually enter reservation details in your accounting system. This approach allows you to maintain accurate financial records even when synchronization is unavailable.
Option 2: Financial Adjustment in VRPlatform
If synchronization issues occur due to a listing being deactivated:
Refrain from reactivating the deactivated listing solely for the purpose of syncing data.
Instead, use financial adjustment features within VRPlatform to "zero out" reservations. This involves removing all associated amounts to reflect the absence of the data in the platform's records.
Conclusion
While deactivating a listing in Guesty prevents reservation data synchronization, there are practical solutions to manage gaps in data. Options like manual entry or financial adjustments in VRPlatform ensure your records remain accurate and complete without requiring reactivation of deactivated listings. For further assistance, consult related articles or contact VRPlatform support for guidance on handling specific scenarios.