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Error - "No Reservation Found"
Error - "No Reservation Found"

Troubleshooting "No Reservation Found" Error in Automations

Updated over a week ago

Are you encountering the frustrating "No Reservation Found" error while attempting to run an automation? Fear not, as this issue can often be swiftly resolved with a simple adjustment. Here's a quick guide to help you troubleshoot and rectify this hiccup.

Understanding the Error:

The "No Reservation Found" error typically occurs when attempting to execute an automation that lacks a corresponding reservation within the specified time frame. This error message serves as a prompt to review the settings and parameters of your automation, particularly focusing on the start date.

Resolving the Error:

  1. Check Automation Start Date: Begin by verifying the start date of the automation you are attempting to run. Ensure that it aligns with the commencement date of the reservation you intend to automate. For instance, if your reservation starts on April 1st, your automation's start date should correspondingly be set to April 1st or earlier.

  2. Adjust Automation Start Date: If the start date of your automation does not match the reservation's start date, adjust it accordingly. Navigate to the Settings Page of your automation where you can modify the start date to align with the commencement of your reservation.

  3. Align with Go-Live Date: It's crucial to set the start date of all your automations to coincide with the first day of the month of your go-live using VRPlatform. This ensures seamless integration and execution of your automation processes without encountering the "No Reservation Found" error.

How to Set Automation Start Date:

  • Access the Settings Page of your automation tool.

  • Locate the option to set the start date.

  • Choose the appropriate date, ensuring it matches the commencement of your reservation and aligns with the go-live date specified by VRPlatform.

Conclusion:

In troubleshooting the "No Reservation Found" error, meticulous attention to detail regarding automation start dates is paramount. By aligning the start date of your automation with the reservation's commencement and adhering to VRPlatform's go-live guidelines, you can mitigate this error and streamline your automation processes effectively. Remember, a small adjustment in settings can make a significant difference in the seamless execution of your automations.

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