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July 2023 - VRPlatform Office Hours
July 2023 - VRPlatform Office Hours

Check out our webinar recording to see the latest features and updates to VRP!

Updated over a week ago

In this article, we'll be recapping the Office Hours webinar held in July 2023. Led by our expert team, this engaging session was dedicated to showcasing the latest features in VRPlatform, as well as sharing invaluable best practices for our users. The webinar covered a range of essential topics, including insights into Owner Fees and Charges, navigating Cancellation processes, harnessing the VRPlatform Support Knowledge Base, and effectively addressing Owner Deficit Balances.

We are delighted to present the full recording of the session, allowing you to review and revisit the content at their convenience. Additionally, the webinar included time for Q&A, where attendees had the opportunity to interact with our experts and gain personalized solutions. Join us as we dive into the key takeaways from the "Office Hours" webinar, empowering you to maximize your experience and success with VRPlatform.

The video above is conveniently broken up into chapters, allowing you to easily navigate and skip to specific sections as needed.

00:00 - Intro

00:14 - Owner Fees and Charges

07:37 - Q/A #1: How to Handle Airbnb Host Fees

08:15 - Q/A #2: Why should you use Bills vs Journal Entries for Collecting Fees

09:59 - Owner Fees and Charges (con’t)

12:58 - Cancellations

16:53 - VRPlatform Support Knowledge Base

17:23 - Q/A #3: How to Handle Partial Refunds

19:16 - Q2 VRPlatform Quarterly Release Notes

20:52 - Owner Deficit Balances

26:37 - Q/A #4: Can you tell us more about the Knowledge Base

28:56 - Q/A #5: The Best Way to Handle Charging Owners for Supplies

30:58 - Q/A #6: How to Handle Invoice Changes

34:34 - Q/A #7: Switching from Balance Sheet Approach to Location Based Approach

37:30 - Q/A #8: What is the Status on Management Commission Automations

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