In this article, we'll be recapping the Office Hours webinar held in May 2023. Hosted by our expert team, this virtual session served as a dynamic platform to delve into the latest features of VRPlatform, offering valuable insights into maximizing its potential. The webinar covered a range of topics, from the revolutionary Automations that replaced Mappings, to optimizing the utilization of Listings and accessing the Knowledgebase efficiently. Attendees were also given an exclusive glimpse into the exciting upcoming updates, ensuring they stay at the forefront of cutting-edge VRPlatform advancements.
Please check out the full video recording of the Office Hours webinar session below. Whether you were a participant looking to review the valuable discussions or someone who missed the live event, you can now immerse yourself in the engaging presentations and discussions at your convenience. Join us as we explore the key takeaways and best practices shared during this insightful webinar to enhance your understanding and implementation of VRPlatform's newest features.
The video above is conveniently broken up into chapters, allowing you to easily navigate and skip to specific sections as needed.
00:00 - Today’s Topic: New Features in VRP
01:42 - Automations replacing Mappings
02:28 - Listing configuration updates
03:01 - Disable owner statements and automations from listings
03:23 - Add multiple owners to listings (owner splits)
04:10 - Assign classes in listings
04:20 - About Location mapping in listings
06:04 - Adding a new Automation
07:11 - Reservation Invoice Automation Overview (including class/location exceptions) 10:17 - Q/A #1: Will VRP replace API Nation for Guesty clients?
10:59 - Q/A #2: Can I set default product/service classes?
12:01 - Running an Automation
14:25 - Payment Journal Entries Automation Overview
16:46 - Owner Statement Automations
17:14 - Common questions and issues on owner statements
21:34 - Q/A #3: Difference between owner statement and owner statement bills automations The difference is owner statement bills is needed for creating bills in QBO. 22:42 - QA #4: Delete option for owner statements (only accessible from Draft)
23:31 - Accessing Knowledge base
24:52 - Files page in VRP
26:06 - Q to users on call: What are the biggest pain points for you in VRP?
26:35 - Batch updating statements - Now live in VRPlatform!
27:06 - Future capability: Adding more customization on statements
27:48 - Future capability: Handling cancellations in the future
28:43 - Owner page updates
29:15 - Q/A #5: Can we run a journal entry or invoice depending on what info is missing? 30:51 - Add multiple owners to listing to split ownership
32:00 - Mapping Units from Listings
33:11 - Bulk update statement statuses
34:22 - Statements in a draft status need to be completed
36:12 - Deleting statements
36:30 - Summary statements
38:46 - Final thoughts
39:12 - Accessing Knowledge base *(The knowledge base has since moved onto a new platform).
40:40 - Q/A #6: How to create a new monthly statement